Customer Feedback


@Giant
Thimphu Apr 18, 2022 03:34 PM (1 year ago)

thanks for your service. we appreciate that.

@Admin Apr 18, 2022 05:07 PM

Thank you so much for your feedback and liking our service la.

@Deki Yangzom
Thimphu Apr 11, 2022 03:49 PM (1 year ago)

the delivery was fast but i later on realized that two biscuits were not there.

@Admin Apr 11, 2022 03:55 PM

Thank you so much for appreciating our service and sorry we missed out the product from your order. Hope you got it la? If not, we will cross check and we will sent it la.

@Chimi Tshomo
Thimphu Apr 7, 2022 05:45 PM (1 year ago)

Thank you for the fastest delivery

@Admin Apr 7, 2022 05:48 PM

Thank you for your kind words. We are glad that you like our service. Keep shopping from Zala.bt la.

@Jagat Adhikari
Thimphu Mar 29, 2022 03:40 PM (1 year ago)

I have always appreciated the service and prices offered by Zala.bt. I think its one of the best we can find here around. My only suggestion would be, when you deliver oil items of any sort try to pack it separately or use some sort of other sealing process. My grocery items are all soaked in oil because the oil bottle was packed together in the cartoon.
Thankyou very much.

@Admin Mar 29, 2022 04:42 PM

Thank you very much for liking our service and always choosing Zala.bt for shopping your essential items la. Also, we appreciate that you took your time to write back to us. We are really sorry for what had happened with your order la. Hereby, we will surely keep in mind about those things and will try to make no mistakes la.

@Pema Rinzin
Thimphu Mar 28, 2022 10:29 PM (2 years ago)

I love your service la. Will keep using Zala.bt forever la.
Keep up the good work la.???
Just have one suggestion la. Its about delivery timing. Would be glad if you can give us exact timing or notify us 10-30 minute before delivery la. That way we can focus on our own work la.
Thank you la

@Admin Mar 29, 2022 10:37 AM

Your feedback made our day! We want to thank you very much for taking your time to write the feedback to us. Your feedback and suggestions really help us to improve a lot. We are really working hard to provide very convenient delivery service to our customers la.
Once more, thank you very much. We are hoping to see you again.

@Dechen Zangmo
Thimphu Mar 28, 2022 06:36 PM (2 years ago)

Thank you so much zala.bt for your efficient services.

@Admin Mar 29, 2022 10:33 AM

We are really glad that you like our service la. Thank you very much for your feedback and rating la. Keep on shopping from Zala.bt. See you soon la.

@Anita Subba
Thimphu Mar 24, 2022 05:54 PM (2 years ago)

No regret nor any complaint about your good service...i just love your service..keep up the good work!!

@Admin Mar 24, 2022 09:17 PM

We are extremely happy that you like our products and also the service. We feel satisfied when our customers are satisfied. Thank you so much for your feedback and the rating. We love to see you again. Keep shopping from Zala.bt

@Tashi Lhamo
Thimphu Mar 23, 2022 10:56 PM (2 years ago)

Thank you. Received my goods la.

@Admin Mar 24, 2022 12:04 PM

Thank you for taking time to reply and informing us la. Hoping to see you again shopping with us la.

@Ratu Dorji Wangchuk
Thimphu Mar 23, 2022 06:55 PM (2 years ago)

Today I found out the grocery items are much cheaper at zala comparing to shops and marts. Ofcourse other products are also cheap comparable to the market.
For ex. price for pran naga pickle is Nu. 170 from shops & Nu. 145 from marts but from zala it's only Nu. 123.

So, Be smart & shop from zala ☺️
Thanks

@Admin Mar 23, 2022 09:15 PM

Thank you so much for your wonderful review, it means a lots to us. We really appreciate that you took your time to give us an honest feedback and excellent rating la.
Keep shopping from Zala.bt?

@Sonam Choenjur
Thimphu Mar 23, 2022 06:20 PM (2 years ago)

The cash on delivery is convenient and I like the delivery service which is super fast

@Admin Mar 23, 2022 07:38 PM

We are so much delighted to receive such wonderful feedback from our customers. Also, we are working hard to provide best service to our customers la. We would love to see you again. Keep shopping from Zala.bt?

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