Customer Feedback

@Tshering Yangzom
Thimphu May 30, 2023 02:08:38 PM (1 week ago)

Overall, the service is extremely good and customer friendly. Moreover, the price is also reasonable and cheap compared with other stores. If you can include pet feeds too (cats, dogs). I have really enjoyed shopping from zala. It was very much reliable and convenient. Thank you.

@Namgay Dorjee
Thimphu May 9, 2023 06:13:42 PM (4 weeks ago)

sensor stopped working. zala tried hooking me up with the product shop, they called me and promised to fix but never came. today I am throwing away the whole assembly .

Thimphu Apr 13, 2023 05:52:51 PM (1 month ago)

on time

@Admin Apr 17, 2023 05:08:38 PM

Thank you for your kind words. We are glad you received the order la.

Thimphu Mar 27, 2023 09:16:25 AM (2 months ago)

sorry item was collapsible and in the box...

@Admin Mar 27, 2023 12:26:29 PM

We apologies for the inconvenience caused in-terms of the packaging, However we will be careful for next time. Thank you for your honest feedback.

Thimphu Mar 26, 2023 07:44:12 PM (2 months ago)

app needs to be updated regarding stock availability. Items often missing

@Admin Mar 27, 2023 12:22:05 PM

sorry for inconvenience, we will make sure to update stock. Thank you

@Manoj Adhikari
Thimphu Mar 15, 2023 07:18:19 AM (2 months ago)

black marker pen and blue marker pen purchased is not working. the ink is dried up. need replacement.

@Admin Mar 15, 2023 11:36:42 AM

Apologies for the inconvenience caused. We have informed our sales team and we will send replacement by today evening la.

@Yeshey Choden
Thimphu Mar 5, 2023 06:01:51 PM (3 months ago)

Very convenient and the service is so great ?

@Admin Mar 7, 2023 04:26:49 PM

Thank you for your excellent review and shopping at

@Thukten Sherab
Thimphu Mar 4, 2023 05:44:30 PM (3 months ago)


@Admin Mar 7, 2023 04:26:40 PM

Thank you for your feedback. Hope to see you again.

@Yonten Tharchen
Thimphu Mar 1, 2023 10:01:50 PM (3 months ago)

very good service ??

@Admin Mar 3, 2023 11:12:41 AM

Thank you for your kind words. We are glad that you like our service. Once again thank you la.

@Tshering Gyeltshen
Sarpang Feb 28, 2023 09:46:11 AM (3 months ago)

Some small pieces of the hinge system was broken. Other than that, it's a cool product. Love it.

@Admin Mar 1, 2023 02:07:30 PM

We apologies for the inconvenience caused in-terms of the quality. Thank you for your honest feedback

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