Customer Feedback


@Namkha Zangpo Sep 22, 2020 06:31:08 PM (2 days ago)

Most of the items are out of stock. It would be great if stocks are always available. Great service.

@Admin Sep 24, 2020 03:24:47 AM

We are updating our stocks everyday. Please follow us on facebook and instagram for stock updates. We would like to thank you for your feedback and support la. Zala Team.

@Ganga R Dhungyel Sep 15, 2020 04:07:07 PM (1 week ago)

Thank you for the prompt delivery of the order. You have exceeded my expectations on all fronts. Just so that. the delivery guys do not have a hard time finding a delivery address due to the lack of proper addressing system at the moment, it would be great if you allow customers to upload a google map indicating their delivery address. Direct Integration of the payment with the banks or another payment gateway would be appreciated too. Thank you and your service during these hard times is greatly appreciated.

@Admin Sep 17, 2020 04:17:50 PM

Our team here at Zala.bt is thrilled to receive such wonderful feedback and suggestion on your shopping experience. We have already made the delivery location tracking system. You can add your location on your next purchase la. We are also working on payment options directly with RMA and we will be making it online soon. Thank you again for your feedback la.

@Jaja Kipgen Sep 11, 2020 05:33:38 PM (1 week ago)

Thanks for the quick delivery!

@Admin Sep 11, 2020 09:11:17 PM

Thank you for the feedback la. We hope to see you again.

@Kinley Dorji Sep 1, 2020 11:14:29 PM (3 weeks ago)

Good delivery. Thanks

@Admin Sep 2, 2020 05:29:16 PM

Thank you for your kind words. We wish to see you again la.

@Sunita Giri Sep 1, 2020 09:26:03 PM (3 weeks ago)

Always a pleasure to shop with you Zala.bt
Thank you!
Sunita

@Admin Sep 2, 2020 05:28:31 PM

Your feedback means a lot to us. Thank you la.

@Chencho Dema Aug 30, 2020 07:06:30 PM (3 weeks ago)

Thank you very much for your quick delivery and I would like to say that your service and system is very concern and professional.
I will recommend to all my friends and family.
Thank you
Chencho

@Admin Aug 31, 2020 03:56:26 PM

We would like to thank you for the recommendation and feedback that you have shared with us. We are delighted to know that our services was helpful to you. Thank you for using zala.bt

@Tshering Yangzom Aug 29, 2020 10:16:28 PM (3 weeks ago)

My first purchase experience was awesome. I loved the fact that the delivery was swift and the prices were reasonable too.
Thank you Zala.bt and stay safe ?

@Admin Sep 1, 2020 08:56:18 PM

Dear Ms. Yangzom, We are thrilled to know that your shopping experience with zala.bt was awesome. Our delivery team will be happy to read such wonderful feedback from our customers. Thank you for your kind words and looking forward to seeing you again.

@lhalam@gmail.com Aug 29, 2020 07:00:57 PM (3 weeks ago)

Wonderful service rendered by Zala.bt. You are always ahead of time and serving us through your passion ❤️ and generosity. A huge round of applause to the entire team and the management. God bless you all.

@Admin Aug 31, 2020 09:02:15 PM

Zala.bt team would like to thank you for taking time to acknowledge our hard work and effort. Your kind words means a great deal to us and we assure you that you receive the utmost importance and response every time you visit our site. Thank you again la, stay safe.

@Bhim Prasad Aug 29, 2020 06:24:44 PM (3 weeks ago)

Great..received the order even before your commitment delivery date and time. Thanks

@Admin Aug 31, 2020 08:52:31 PM

Thank you for the positive feedback. Looking forward for more deliveries la.

@Sonam Choki Aug 28, 2020 08:55:35 PM (3 weeks ago)

This is my second time shopping with Zala.bt and I am really impressed with the efficient service delivery. Moreover, people who come to deliver are very polite and patient. Thank you so much for the good services provided.

@Admin Aug 29, 2020 04:16:33 AM

Thank you so much for shopping again. We are lucky to have such nice and honest customers. It is so amazing to know that you liked shopping on zala.bt. Best Wishes la.

@Urpan Adhikari Aug 27, 2020 10:44:50 PM (4 weeks ago)

Just keep enough stock

@Admin Aug 28, 2020 01:07:07 AM

We are working on the stock every day. Due to the pandemic and volume of orders we only enable the stock every few days. Please keep checking our facebook page for stock updates. Thank you for your feedback and suggestion la.

@Nema Aug 26, 2020 07:18:51 PM (4 weeks ago)

Good!

@Admin Aug 27, 2020 12:50:33 AM

Hope to see you soon. Thank you la.

@Tshewang Lhaden Aug 26, 2020 04:49:18 PM (4 weeks ago)

Great service

@Admin Aug 27, 2020 12:50:04 AM

Thank you for the feedback la.

@Tshering Tobgay Aug 25, 2020 10:38:13 AM (4 weeks ago)

Timely delivered and the response was quick too.

Proper sanitation of the product and people too.

Thank you zala. Looking forward for more deliveries

@Admin Aug 25, 2020 01:55:24 PM

Your suggestion and feedback on our services is much appreciated la. We value you and hope to see you again soon. Thank you.

@Sapna Dahal Aug 25, 2020 10:30:19 AM (4 weeks ago)

What I liked the most is the time given for the delivery through SMS.. This gives us the assurance of our ordered goods. Thank you for such facilities.

@Admin Aug 25, 2020 01:46:20 PM

We are honored to receive such positive feedback from our customer. Thank you for your trust and support to zala.bt. we would love to see you again.

@Joti telaja gurung Aug 25, 2020 06:55:14 AM (1 month ago)

Thank you. Exactly on time.

@Admin Aug 25, 2020 01:36:04 PM

Thank you for your feedback la. Stay safe and happy shopping.

@Yangchen Dolkar Aug 25, 2020 12:40:27 AM (1 month ago)

Thank you for your excellent services. Will definitely order again

@Admin Aug 25, 2020 03:50:55 AM

We are glad to know that you like our services. Thank you for your generous feedback. We would love to see you again la.

@Sunita Giri Aug 24, 2020 07:59:11 PM (1 month ago)

Super reliable!
Zala provides a hassle free shopping.
Kudos!

@Admin Aug 25, 2020 03:46:49 AM

Your feedback is important to us. Thank you la.

@Dalim Thapa Aug 24, 2020 08:24:45 AM (1 month ago)

Dear team,
Really appreciate the efficient services provided even during this unprecedented times. Keep up the good work and Wishing you the very best!

BR,
Dalim

@Admin Aug 24, 2020 02:29:14 PM

Hello Mr.Thapa, Thank you so much for the feedback and best wishes. We hope your experience with zala.bt was up to the expectation. Happy Shopping.

@Pelden Wangmo Aug 23, 2020 12:26:03 AM (1 month ago)

Delivery on time.
However,sound is not working in the laptop.
Kindly help us,as student needs to take lessons on it.

@Admin Aug 23, 2020 12:37:03 AM

Hello la, We have forwarded your issue to the support department , Please expect a call from them within 24 hrs. We will make sure you get assisted. Thank you for using zala.bt.

@Nima Weyzer Aug 22, 2020 08:37:07 PM (1 month ago)

I really like the service la and the products are great la
Hope to continue with your services again la
Thank you

@Admin Aug 23, 2020 12:34:04 AM

Hello Mr.Weyzer, we are glad that you liked our products and services. Please keep visiting for more updates. Thank you for your kind feedback.

@Deepa Kharel Aug 22, 2020 12:54:23 PM (1 month ago)

Efficient service. Though late the things were delivered on the given date.
Thank you..
Will shop more even after the pandemic..

@Admin Aug 22, 2020 01:45:52 PM

Due to the pandemic we are in shot of staffs which is delaying the delivery, however we are working on it and will try to solve as soon as possible. Thank you so much for your honest feedback la.

@Tshering Choden Aug 22, 2020 11:52:13 AM (1 month ago)

Thank you so much for kindly delivering my books even in the dark while it poured heavily. Really appreciate it.

@Admin Aug 22, 2020 01:40:15 PM

We are glad to know that our services was up to your expectation. Thank you for using zala.bt and giving us your opinion on our services la.

@Sunita Giri Aug 21, 2020 11:59:41 AM (1 month ago)

Dear colleague,
My first shopping with you Zala and I am pleased. Thank you for your efficiency despite these difficult times. Please keep it up.
Secondly, kindly restock and add more varieties if you can. I would love to shop with you again n again!
God bless n stay safe.
Sunita

@Admin Aug 22, 2020 01:38:20 PM

We are always working on the stock and currently we are updating the stock every 3 days, This is due to large volume in the orders. Please follow us on facebook to receive timely updates on the stocks. We hope to see you soon. Thank you for your wonderful feedback.

@Tashi wangmo Aug 21, 2020 12:54:09 AM (1 month ago)

Cheers to zala.bt, very good service...stay safe la

@Admin Aug 21, 2020 01:05:49 AM

Thank you. Keep visiting for more products la.

@Sangay dorji Aug 20, 2020 09:30:34 PM (1 month ago)

Thank you for your service

@Admin Aug 21, 2020 01:04:58 AM

You are welcome and Thank you for the feedback la.

@Dechen Eadon Aug 19, 2020 11:40:20 PM (1 month ago)

Great service. Like your tracking system and the regular update on Facebook, SMS and email.

@Admin Aug 20, 2020 03:01:42 AM

Thank you for your feedback, we hope to deliver our best every time you visit zala.bt. Kadrinche la.

@Umesh Pradhan Aug 19, 2020 10:34:50 PM (1 month ago)

Thank you for the great service that you are providing. For a new e commerce company to be this efficient and customer friendly is really commendable. You have gained our trust and we shall keep availing your services. We hope that your company will gain enough profits as well which would help make your service delivery even better. I wish you all the best :)

@Admin Aug 20, 2020 02:58:01 AM

Thank you Mr. Pradhan, your wonderful feedback is whats keeps zala.bt and our zala delivery team in high spirits. We are hopeful for the best and will continue to serve our nation as best as we can. Thank you again.

@Phurba Sangay Sherpa Aug 19, 2020 09:06:22 PM (1 month ago)

Thank you zala.bt for timely delivery of the order. I know the pain and difficulties in deleverying things in this point of time. You guys risk your life to make you happy.

About the product, it's well packed with well written invoice attached there.
I wish to do shopping from you next time too. One of the best and efficient service in Bhutan.
Thank you zala.bt
Thank you Abit

@Admin Aug 20, 2020 02:54:19 AM

We are so much delighted to receive such wonderful feedback from our customers. Please visit again and thank you so much for the feedback la.

@Kinley Dorji Aug 19, 2020 04:38:10 PM (1 month ago)

Thank you

@Admin Aug 20, 2020 02:52:02 AM

You are welcome la. Hope to see you again.

@Yogesh Dahal Aug 18, 2020 08:05:46 PM (1 month ago)

No delays, prompt and proper responses, even in this situation. If you could add a filter to sort away 'out of stock' items, that would be the best..

@Admin Aug 18, 2020 10:22:33 PM

Las la. We would be glad to take your feedback on the system change. Much appreciated la.

@Phurpa Lhamo Aug 18, 2020 06:32:51 PM (1 month ago)

Given the situation, you all need to make sure the delivery man wear mask shield, gloves and sanitizer too la since we can not take any risks la..
Overall, your service was better than others.

@Admin Aug 18, 2020 10:20:07 PM

Thank you for your kind words. We will work on it and make sure we follow safety procedures strictly.

@Jigme Dorji Aug 18, 2020 03:10:10 PM (1 month ago)

Hope this kind of services will countinue, it will keep us safe. Thank you

@Admin Aug 18, 2020 03:37:32 PM

Thank you for the feedback. It's a pleasure to know that our serve was helpful. We will do our best la.

@Manisha subba Aug 18, 2020 11:39:03 AM (1 month ago)

Please do add many more items please....and this seevice is just so good.....

@Admin Aug 18, 2020 03:31:46 PM

Thank you la. Yes we are trying to upload new products every day. Keep visiting for more updates la.

@Ugyen Sherab Yoezer Aug 18, 2020 09:32:31 AM (1 month ago)

Thank you so much for the services la.

@Admin Aug 18, 2020 10:56:34 AM

You feedback is important to us. Thank you and looking forward to serving you again la

@Kinley Zangmo Aug 15, 2020 10:09:27 PM (1 month ago)

Very responsive and continent.

@Admin Aug 15, 2020 10:47:09 PM

Thank you for your feedback la. Stay Safe!

@Tej Prasad Kafley Aug 15, 2020 08:58:04 PM (1 month ago)

Awesome! Reliable! 100% Perfect !

@Admin Aug 15, 2020 10:47:21 PM

Thank you for your kind feedback la. Stay Safe!

@Tashi Tenzin Aug 15, 2020 07:27:24 PM (1 month ago)

Fast and efficient

@Admin Aug 15, 2020 10:48:19 PM

Thank you. We hope our services was up to the expectation.

@Sangay Aug 15, 2020 07:19:46 PM (1 month ago)

Thank you for swift and efficient delivery service

@Admin Aug 15, 2020 10:49:58 PM

Kadrinche la, Thank you for taking time to send us your feedback.

@Phuentsho Aug 15, 2020 05:35:12 PM (1 month ago)

Good services

@Admin Aug 15, 2020 10:50:18 PM

Thank you for your feedback la.

@Dendup Chophel Aug 10, 2020 01:34:00 AM (1 month ago)

Service is very nice.?

@Admin Aug 15, 2020 02:18:42 AM

Thank you for you generous feedback and using zala.bt.

@Samphel Aug 1, 2020 10:32:21 AM (1 month ago)

reliable pricing and very super fast delivery..... keep it up team zala

@Admin Aug 2, 2020 08:09:02 PM

Thank so much. We to look forward to serving you again la.

@Tashi Rabten Jul 11, 2020 07:53:12 AM (2 months ago)

Perfectly packaged item and timely delivery. Couldn’t be any happier!

@Admin Jul 13, 2020 04:39:30 PM

Thank you for your feedback la, it means a lot to us. Do keep shopping with us.

@Tshewang Rinzin Jun 30, 2020 08:29:02 PM (2 months ago)

Powerful processor for Gaming and Video editing

@Admin Jul 13, 2020 04:40:11 PM

Thank you for your feedback la. Do keep shopping with us.

@Yeshi choden Jun 29, 2020 04:05:54 PM (2 months ago)

Some the mop Disc threat went out n more over the turning point of mop disc is very frigle as I used once Oly n it all scratch around the turning of mop disc ...for more details i have send photos n video
...it seems ur things LL nt last even a month...

@Admin Jun 29, 2020 05:59:46 PM

Sorry for the inconvenience caused. We will replace as soon as possible

@Palman Ghalley Jun 15, 2020 10:13:50 PM (3 months ago)

This days online shopping was not that good because sometimes supplier cheated case and sometimes customer.
But your service shows its very much secure to do online shopping.
Thank you very much for great services.
As of now I feel everything are excellent in your services.
Good delivery time.
Trusted site.
Wish to see on top in future
Thank you

@Admin Jun 15, 2020 11:22:11 PM

Hello Mr.Ghalley,

Thank you for your wonderful review, It means the world to us and to our entire zala team. We really appreciate you taking the time to share your feedback and being so open with us.
It was a pleasure providing you service and we look forward to serving you again.

Kadinche La.