Customer Feedback

@Azhagi Govindane
Thimphu Nov 26, 2023 02:16 PM (1 week ago)

I didn’t even received this order till date la and no one is bothering to even contact to deliver la yet it’s written it’s delivered?

@Kinley Wangmo
Thimphu Oct 16, 2023 05:56 PM (1 month ago)

Thank yoy

@Khendum
Thimphu Oct 5, 2023 11:44 AM (2 months ago)

received only one coolberg ginger beer, I put two (quantity).

@Admin Oct 6, 2023 10:47 AM

Thank you for your feedback. This helps us to serve you better. however we will look into the matter and provide service as soon as possible la.

@Yeshi Tshering
Thimphu Oct 2, 2023 06:21 PM (2 months ago)

Good service

@Admin Oct 6, 2023 10:46 AM

Thank you for your feedback. This helps us to serve you better.

@Pema Choden
Thimphu Aug 29, 2023 09:49 PM (3 months ago)

so far Zala has been very efficient e platform and the products received is of good quality, keep going, always thankful, my all time favourite e-platform.

@Admin Sep 5, 2023 10:36 AM

Thank you for taking time for rating the excellent review la. Hoping to see you again shopping with us la.

@Tashi Yangzom
Thimphu Aug 27, 2023 07:02 PM (3 months ago)

i got the product and i am happy that i was informed some products were not available as they were expired. But i was charged delivery charge of Nu.150 because of my location when the delivery charge is written free in the app. i would be grateful if delivery charge could be included in the app itself.

@Admin Sep 5, 2023 10:36 AM

Thank you for taking time to reply and informing us la. Hoping to see you again shopping with us la.

@Tashi Yangzom
Thimphu Aug 26, 2023 11:39 AM (3 months ago)

loved the product... I wish it was a bit bigger though....

@Admin Sep 5, 2023 10:37 AM

Thank you yet again for the review la. We are happy to serve customers like you and happy to know people like our service la. Keep shopping with zala.bt and stay safe la!

@Anita Subba
Thimphu Aug 16, 2023 07:37 PM (3 months ago)

Best online shopping in Thimphu..

@Admin Sep 5, 2023 10:38 AM

We would like to thank you for the recommendation and feedback that you have shared with us. We are delighted to know that our services was helpful to you. Thank you for using zala.bt

@Karma
Thimphu Aug 13, 2023 06:08 PM (3 months ago)

Thank you for good service

@Admin Sep 5, 2023 10:37 AM

Thank you yet again for the review la. We are happy to serve customers like you and happy to know people like our service la. Keep shopping with zala.bt and stay safe la!

@Manoj Adhikari
Thimphu Jul 21, 2023 06:56 PM (4 months ago)

got totally wrong product delivered. the bulb was the motion detector one. even the brand is different.

@Admin Sep 5, 2023 10:35 AM

Thank you for your excellent review and we will wok on your condition la