Customer Feedback


@Dorji Rinchen
Thimphu Jun 26, 2022 11:57 AM (1 year ago)

thanks for your customer service!!!

@Admin Jun 26, 2022 06:44 PM

Thank you very much for appreciating and giving great rating for our services la, it really boost us to work hard and provide great services ahead, keep shopping with zala.bt

@Tashi Dorji
Thimphu Jun 22, 2022 08:15 PM (1 year ago)

good product

@Admin Jun 26, 2022 06:46 PM

Thank you so much for taking your time to write a good feedback about our product and giving good rating la, keep shopping on zala.bt

@Kuenley Zam
Thimphu Jun 22, 2022 03:04 PM (1 year ago)

The service was excellent.
Good going

@Admin Jun 22, 2022 03:05 PM

Thank you very much for appreciating and liking our service la, it really encourages and boost us to work hard and provide great services ahead , Keep shopping from Zala.bt.

@Gandhara designs
Thimphu Jun 21, 2022 02:02 PM (1 year ago)

Happy with service but when I got my product the seal was broken, I thought you guys sent me used product. Not a good impression for new customers like me, over all happy with the delivery boys ??

@Admin Jun 21, 2022 03:23 PM

Thank you for the rating la. We appreciate that you took your time to write back to us. We apologize for the inconvenience caused. We are really sorry for what had happened with your order la. Hereby, we will surely keep in mind about those things and will try not to make mistakes in future la

@Anita Subba
Thimphu Jun 17, 2022 03:37 PM (1 year ago)

Its been more than a year doing shopping in Zala bt and i am really happy and satisfied with its sales and services.. KEEP UP THE GOOD WORK!!!

@Admin Jun 19, 2022 12:17 PM

Thank you very much for appreciating and liking our service la, it really encourages and boost us to work hard and provide great services ahead , Keep shopping from Zala.bt.

@Karma Dema
Thimphu May 15, 2022 03:07 AM (1 year ago)

The product was delivered before my morning coffee ☕ ???

@Admin May 15, 2022 01:41 PM

Thank you very much for complementing and liking our service la. Also, giving great ratings la. Keep shopping from Zala.bt.

@Menuka Rai
Thimphu May 9, 2022 02:30 PM (1 year ago)

Online shopping with Zala is one of the best, the fastness in customized delivery makes it all the more convenient. Always a satisfied customer, thanks to the team !!

@Admin May 9, 2022 02:37 PM

Hello la, thank you for the feedback and the great rating. We are glad that you like our service and satisfied too. Do visit again la.

@Sonam Pelden
Thimphu May 4, 2022 07:30 PM (1 year ago)

One pkt dal and one mango fruit drink missing from my order. Had ordered 2 nos each, but received only one of each.
Same experience with my earlier order.

@Admin May 4, 2022 08:46 PM

Thank you for the rating la. We appreciate that you took your time to write back to us. We apologize for the inconvenience caused. We are really sorry for what had happened with your order la. Hereby, we will surely keep in mind about those things and will try to make no mistakes la.

@Dorji Wangdi
Thimphu Apr 25, 2022 08:50 PM (2 years ago)

Good service for now. Keep it up

@Admin Apr 26, 2022 02:54 PM

Kadrinche la, Thank you for taking time to write us your feedback and liking our service la. Hoping to see you again la.

@Sonam Pelden
Thimphu Apr 20, 2022 09:01 AM (2 years ago)

one pkt sugar was missing from my order. otherwise no problem.

@Admin Apr 20, 2022 10:11 AM

Sorry la, we will delivery it today. Thank you for informing us. Keep shopping from Zala.bt.

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