Customer Feedback


@Sonam Yoezer
Thimphu Jul 28, 2022 09:38 AM (1 year ago)

excellent service

@Admin Jul 28, 2022 04:48 PM

Thank you for your generous feedback and rating, we are glad that you liked our services.

@Rigden
Sarpang Jul 24, 2022 12:10 AM (1 year ago)

Order was delayed for two continuous days without prior notification and i had to contact customer care myself for 2 days asking them when the package will get sent

@Admin Jul 24, 2022 10:08 AM

we are extremely sorry for the inconvenience la. since your delivery address is Gelephu it will take time la. we keep 3-4 days timing for delivery as we need to find bus or taxi that we can trust them. if we send through bhutan post it will take more than one week and as you requested to send through bus it took little more time than we thought, we are sorry for that and we are working on delivering as fast as we can la. thank you for your feedback and rating

@Thinley Jamtsho
Thimphu Jul 23, 2022 10:24 PM (1 year ago)

Really liked the service. Not only do they deliver to the place but also next to the door. looking forward to shop more

@Admin Jul 24, 2022 10:11 AM

Thank you so much for your feedback and liking our service la. keep shopping at zala.bt and see you again la.

@Nur Khan
Thimphu Jul 21, 2022 09:43 AM (1 year ago)

nur khan

@Admin Jul 22, 2022 04:02 PM

Your 5 Star rating and the review is the best thing we could hope for. Thank you so much for the support la. Stay safe!

@Tashi Wangmo
Thimphu Jul 20, 2022 05:57 PM (1 year ago)

thank you Zala.bt for prompt services

@Admin Jul 22, 2022 03:51 PM

Thank you so much for your feedback and liking our service la.

@Pema Dema
Thimphu Jul 18, 2022 11:14 AM (1 year ago)

The delivery was fast and prices of products are affordable

@Admin Jul 20, 2022 02:11 PM

Thank you very much for complementing and liking our service la. Also, giving great ratings la. Keep shopping from Zala.bt.

@Pema Dema
Thimphu Jul 17, 2022 09:02 PM (1 year ago)

deliver is super fast and the price of products are reasonable

@Admin Jul 20, 2022 02:11 PM

Your feedback made our day! We want to thank you very much for taking your time to write the feedback to us. Your feedback and suggestions really help us to improve a lot. We are really working hard to provide very convenient delivery service to our customers la.
Once more, thank you very much. We are hoping to see you again.

@Somita Rai
Thimphu Jul 12, 2022 05:43 PM (1 year ago)

Excellent Service ?

@Admin Jul 15, 2022 12:58 PM

Thank you very much for appreciating and liking our service la, it really encourages and boost us to work hard and provide great services ahead , Keep shopping from Zala.bt.

@Pema Tashi
Thimphu Jul 3, 2022 09:14 PM (1 year ago)

Started using zala.bt today. Satisfied and wish the team all the best for future endeavors.

@Admin Jul 4, 2022 01:02 PM

Thank you so much for a great rating and for your best wishes la, your feedback really made our day, keep shopping on zala.bt

@Sonam Tshoki
Thimphu Jul 1, 2022 10:20 PM (1 year ago)

ur delivery and services are Alys good ?

@Admin Jul 4, 2022 01:03 PM

Thank you so much for appreciating our services la and for great rating, keep shopping on zala.bt

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