Customer Feedback

@Namita Suberi
Thimphu Mar 4, 2022 02:18 PM (2 years ago)

Products received in good condition. Service is excellent. Always professional, efficient, and polite in their work.

@Admin Mar 4, 2022 08:00 PM

Thank you so much for your feedback la. We are always trying our best to provide best service to our dear customers. Keep shopping from Zala.bt

@Yonten Norbu
Thimphu Mar 1, 2022 12:07 PM (2 years ago)

Very fast and transparent delivery...please keep up the same spirit.

@Admin Mar 1, 2022 01:27 PM

Your 5 Star rating and the review is the best thing we could hope for. Thank you so much for the support la. Stay safe!

@Nurul Qamar
Samtse Feb 18, 2022 10:40 AM (2 years ago)

prompt response and great service even though had cancelled the orders

@Admin Feb 18, 2022 11:49 AM

Thank you so much for your feedback and the great rating la. We are hoping to see you again. Keep shopping from Zala.bt.

@Karma Wangchuk
Thimphu Feb 16, 2022 03:41 PM (2 years ago)

Thank you, and it is working perfectly la.

@Admin Feb 16, 2022 06:48 PM

We are glad to know that you have received the order and its working perfectly. Thank you so much for your wonderful feedback.

@Nima Zangmo
Thimphu Feb 15, 2022 02:31 PM (2 years ago)

the delivery service is very good. Will surely order next time.

@Admin Feb 15, 2022 02:46 PM

Dear Nima! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you and improve our service. Have a wonderful day ahead!

@Tashi Wangmo
Thimphu Jan 14, 2022 06:41 PM (2 years ago)

Thank you wonderful services!

Happy New Year

Team Dhensel

@Admin Jan 14, 2022 06:47 PM

We are happy to see that you had a 5-Star experience with zala.bt
Thank you so much for the positive rating. We are happy that you are happy, and we are looking forward to your next visit.
we zala.bt family wish HAPPY NEW YEAR to team Dhensel la.

@Tashi Wangmo
Thimphu Jan 14, 2022 06:40 PM (2 years ago)

Thank you for your prompt and efficient service Team Zala.

Happy New Year

Team Dhensel

@Admin Jan 14, 2022 06:49 PM

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Zala.bt, We look forward to serving you for many years to come!

@Sonam Dema
Samdrup Jongkhar Jan 13, 2022 07:39 PM (2 years ago)

My number is not correct lo.17501903 is my number la

@Admin Jan 13, 2022 07:51 PM

Sorry for inconvenience caused la but you gave us slightly different number. Instead of 17501903, it was mentioned 17501803. Thus, we contacted you through email la. We would be grateful if madam could revisit your order along with your phone number.
Thank you for visiting zala.bt
Hope to see you again la.

@Sheela khaling
Thimphu Jan 9, 2022 06:02 PM (2 years ago)

Thank you so much.
So instant and reliable.

@Admin Jan 9, 2022 06:04 PM

Your 5 Star rating and the review is the best thing we could hope for. Thank you so much for the support la.
Thanking you for shopping with zala.bt
Hoping to see you again.

@Tsegyel Dorji
Thimphu Jan 3, 2022 07:50 PM (2 years ago)

Ordered a Havells heater. Product doesn’t even turn on. This makes me more skeptics about online shopping.

@Admin Jan 3, 2022 08:16 PM

Thank you for noting your concern and the rating la. We are sorry for inconvenience caused. since it's a sealed product we don't open and dissatisfy customers. Our delivery team make sure to mention about returning and refunding within 24hrs since it's an electronic material.
We will follow up and make sure to return la.
Thanking you for shopping with zala.bt
Hoping to see you again.