Customer Feedback

@Rinchen Dema
Thimphu Dec 6, 2022 09:53 AM (1 year ago)

its ok

@Admin Dec 9, 2022 11:32 AM

Thank you for sharing what awesome service you received from our team. Your kind words and a 5-star rating mean so much to us, and we hope to continue to provide you great service for years to come!

@Chimi Wangmo
Thimphu Dec 4, 2022 07:52 PM (1 year ago)

The heater I bought from you completely stopped working after 4 days. After 12 hours one part didn't work but I ignored it, now all the sides aren't working

@Admin Dec 8, 2022 04:25 PM

Sorry to know la. We have exchanged you with new heater la.

@Tsheten Zangmo
Thimphu Nov 28, 2022 07:26 PM (1 year ago)

I didn't get the mamas earth tea tree face wash la and gyden tissue paper is not there la.
Number 3 and 4 are missing la

@Admin Dec 8, 2022 04:28 PM

Thank you for reaching out to us to inform us about this incident. We apologise for the inconvenience caused and we hope you accept our apology on behalf of the inconvenience caused. We will immediately contact the logistics department to fix this incident as soon as possible.

@Dendup Tshering
Thimphu Nov 27, 2022 08:31 PM (1 year ago)

Thank you!
is there any systematic to returning back if the products are not working or etc...?

@Admin Dec 8, 2022 04:30 PM

Kuzuzangpo la!
Thank you for reaching out to us to inform us about the exchange of your order. Our exchange policy where it has to be exchanged within 24 hours and let us know immediately once your product is delivered. We also like to inform you that the exchange policy wont accept after 24 hours once you receive your product la.

@Sonam Yangden
Thimphu Nov 17, 2022 05:37 PM (1 year ago)

excellent

@Admin Nov 18, 2022 03:20 PM

Thank you for your kind words. This help us to serve you better. Thank you la

@Tshering Dolker
Thimphu Nov 14, 2022 01:35 PM (1 year ago)

thank you for the deliver la. nice service la. will shop more

@Admin Nov 14, 2022 02:55 PM

Thank you so much for taking you time to give the great rating and the feedback la. Hoping to see you again shopping from Zala.bt.

@Malati Tamang
Thimphu Nov 9, 2022 03:09 PM (1 year ago)

Thank you for ur quick service la...

@Admin Nov 12, 2022 08:51 AM

We are happy to hear this personal review from you. We hope you have had an amazing experience shopping with us and keep being a part of Zala community la.

@Ugyen Samdrup
Thimphu Nov 3, 2022 07:41 PM (1 year ago)

Reliable shopping forum. Thank you for the service!

@Admin Nov 4, 2022 09:12 AM

Thank you so much for taking your time to give the great rating and the feedback la. Hoping to see you again shopping from Zala.bt.

@Pema Yangki
Thimphu Nov 1, 2022 03:15 PM (1 year ago)

Fast and effective delivery

@Admin Nov 2, 2022 11:25 AM

Thank you for the kind review and an amazing rating. Keep shopping with zala.bt Do shop again and stay safe la!

@Sonam Chophel
Thimphu Oct 30, 2022 11:08 PM (1 year ago)

One of the best service I ever had in my life . Hatsoff to all hard worker fellas.

@Admin Oct 31, 2022 10:01 AM

We are so much delighted to receive such wonderful feedback from our customers. Please visit again and thank you so much for the feedback la.